Our shipping process

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ECCN Restrictions

cjelectronic.com offers items that may be classified as export controlled and subject to Export Administration Regulations. CJ Electronic Solutions  is committed to complying with all trade control laws and regulations worldwide.

We do not ship orders to:

•  Azerbaijan
•  Crimea (Ukraine) Region
•  Cuba
•  Donetsk (Ukraine) Region
•  Georgia
•  Iran
•  Iraq
•  Kazakhstan
•  Kyrgyzstan
•  Libya
•  Lugansk (Ukraine) Region
•  North Korea
•  Sudan
•  Syria
•  Tajikistan
•  Turkmenistan
•  Uzbekistan
• Russia
• China

At CJ Electronic Solutions (9311-1664 Quebec Inc.), we proudly offer global shipping across the world, ensuring our customers receive their products efficiently—no matter where they are. We work with reliable international courierssuch as DHL, FedEx, and UPS to guarantee fast, tracked, and secure deliveries across North America, Europe, Asia, and beyond. Our advanced logistics network is designed to minimize delays and optimize the shipping process from the moment your order is placed.

We offer real-time tracking on all shipments, and customers receive automatic updates with estimated delivery times and carrier details. Whether you’re ordering a single component or placing a bulk order, your package is handled with care and precision. We also assist with customs documentation and provide guidance on import/export procedures to ensure a smooth delivery experience, even in countries with strict regulations.

Our shipping process is backed by a commitment to transparency and customer satisfaction. If any issue arises during transit, our dedicated support team is here to resolve it promptly. We also offer warranty coverage and easy return options, so you can shop with confidence knowing your purchase is protected from start to finish.

We stand behind the quality of our products and offer the following warranty options:

• Manufacturer Warranty: All new products are covered by the original manufacturer’s warranty, when applicable.
• Obsolete & Hard-to-Find Parts: We offer a 1-month limited warranty on all obsolete and discontinued components. This ensures your purchase is protected in case of defects or functionality issues during the initial usage period.
• New Products: New items are covered by the original manufacturer’s warranty when available.

If you have questions about the warranty coverage of a specific item, feel free to contact our support team before purchase.

Customer satisfaction is a priority. If your product arrives damaged, defective, or not as described, we offer a hassle-free return or replacement process.

• Returns must be requested within 14 days of delivery.
• Items must be returned in the original condition and packaging.
• Once the return is approved and received, we will process a refund or replacement promptly.